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That Actually Help
Got questions? Our FAQ has quick answers about keys, payments, delivery, and more — everything you need in one place
Account & Security
No, you can checkout as a guest. However, creating an account lets you track your purchases and access your key history.
Yes. We use secure SSL encryption and never share your data with third parties.
Click on "Forgot Password" on the login page and follow the instructions to reset it.
To update your email , please contact Support.
Log in to your account and go to the “My Orders” section.
Orders & Payments
We accept major credit cards (Visa, MasterCard) and secure online payment methods.
You’ll receive a confirmation email with your key once your payment is approved.
Some games may have quantity limits to prevent abuse. If so, it will be shown on the product page.
Receipts are sent to your email. You can also view and download them from your account dashboard.
Game Keys & Activation
You’ll receive a key and activate it for platforms like Steam, Origin, Uplay, Epic, and more.
Your key is emailed instantly after successful payment. Also check your spam folder.
Ensure you’re redeeming the key on the correct platform. Still not working? Contact Support for a fast resolution.
Delivery is usually instant, but in rare cases may take up to 10 minutes.
Yes! Just forward the key to the recipient or use their email at checkout.
Technical Issues
Double-check the platform and region restrictions. If the issue persists, reach out to Support.
Ensure your system meets the game’s requirements and your platform client (like Steam) is up to date.
Contact our support team immediately. We’ll verify the issue and provide the correct key.
We can help with key or platform issues, but for in-game bugs or crashes, please contact the game’s developer or publisher.
Refunds & Cancellations
Yes — if the key hasn’t been activated, you may request a refund within 14 days of purchase.
Contact our Support team with your order number. We’ll guide you through the process.
Orders are fulfilled instantly, so cancellations are only possible if the key hasn’t been viewed or used.
Once approved, refunds are typically processed within 5–7 business days, depending on your bank.
Used or activated keys, and region-restricted purchases made in error, are not eligible for refund.
Support & Community
Use our Contact page, live chat, or reply to your order confirmation email. We’re here 24/7.
Yes, our support is available in several languages.
Absolutely! After your purchase, you’ll receive an option to rate your experience and leave a review.